Frequently Asked Questions



Chat with sellers 


Buyers can add a message and attach files when they do a RFQ.
Moreover, the thread allows chatting instantly and replaces your email address. 

Why using the thread? 

Thanks to this functionality: 

  • Your colleagues can have access and follow up all the discussions.
  • They are informed and updated when several interlocutors interfere during the negotiation process.

How to get notified when you have a message?

The thread's color bubble is changing according to the specific situation:

  • Grey means buyer and seller are not chatting.
  • Black means seller is sending a message to the buyer.
  • Red means the buyer is sending a message that the seller has not read yet.